You will receive a monthly invoice which will tell you about:
The amount due each month will be the invoice total shown at the bottom of the invoice.
If you are paying by Direct debit the total amount outstanding will be claimed. Our preference is to email your invoice to you automatically if we have your email address. You will simply open your email using your password (child’s first name in lower case) you will be able to view your invoice.
You can also view your monthly invoice and fee balance via the Parent Link app using your user id (your email address) and password.
In the term after your child’s 3rd birthday, they will qualify for funded hours. The current Universal 15 Hours and applies to all 3 year olds for the equivalent of 38 weeks “term time”.The additional 15 hours which is subject to an eligibility criteria is known as the Extended 15 Hours. Again, it is for the equivalent of 38 weeks “term time”. Together they make up the 30 Hours.
As an all-year care provider, we stretch the funding over 12 months to provide you with equalised monthly payments.
We claim on your behalf 3, 5, 6, 7.5 or 10 hours of funding per day (term time equivalent depending upon session length). IMPORTANT – you are required to be in attendance for the funded hours claimed. For Extended Hours you must renew your code with HMRC before the funded period. Failure to do so will mean we cannot claim from the Local Authority, and you cannot benefit.
The number of funded hours claimed is shown on your monthly invoice.
The funded hours are not a subsidy and cannot be represented as a monetary value.
In line with Local Authority guidance, we are not permitted to charge for meals, snacks and other costs during the funded hours. The consumables charge covers costs other than for basic childcare.
Note- we do not charge by the hour and our rates are for the session(s) attended.
The funded hours are provided at no cost to you.
Parents are able to set up an online account where they can bank payments for childcare. For each
£8 you pay in; the Government will add an additional £2 up to a maximum of £2,000 per year per child. Families of disabled children receive help with their childcare costs to a maximum of £4,000 per year. Tax Free Childcare is being rolled out gradually and will eventually cover all families with children under 12 if they meet the required work and income criteria. Self–employed can also benefit from this scheme.
There is an upper income limit per parent of £100,000 to qualify, and a minimum weekly income level per parent equivalent to 16 hours worked at the National Living Wage. Note- Tax Free Childcare has re- placed childcare vouchers – you cannot have both!
More information can be found at www.Childcarechoices.gov.uk
We strongly advise parents to ensure we have received payments by the 10th of the month from your invoice date. Activating the payment does mean we will receive it in time. Late payments will be subject to late payment fees.
From time to time you may want to have extra sessions booked for your child. These are offered subject to availability. You can easily request extras “Extra Sessions” form in the Parent Portal.
How you are billed…Invoices are raised on the 15th/16th of the month.
All Extras booked up to this date will appear on the next invoice. Extras booked after the 15th/16th of the month will appear of the following months invoice.
If you cancel an Extra Session you will receive a credit on the next invoice subject to the 15/16 day rule above.
NOTE—We do not credit booked extras when the cancellation is made within 48 hours of the session.
We understand your circumstances may change. Should you need to change sessions we will always look to see what we can do to assist. All change requests require a minimum of 2 months’ notice. Please note if changes are made within the 2-month period this may result in the changes not being reflected on the monthly invoice. However, you will receive any credits due in the following month. The Change of Sessions Request can be found in the Parent Portal.
If you do have any problems paying your monthly invoice, please contact the Finance Team.
The Cherry Childcare Day Nursery & Pre-school group was founded in 1993. We are dedicated to providing quality daycare through our outstanding early years practitioners and educators, training, and facilities in order to achieve the best childcare and early years learning results.
